Who handles your information
ZVaporizer Retail Pty Ltd, trading as ZVaporizer Australia, handles information provided through this store. Privacy enquiries can be sent to support@zvaporizer.com.
Information collected
When you use checkout or contact us, we may receive your name, email, delivery address, phone number, order details and the information you provide in your enquiry. Checkout also receives the payment information required for the method you select. Technical request and security information may be recorded to operate and protect the service.
How information is used
Information is used to process and support orders, arrange delivery, communicate about payments and resolve enquiries. If you provide an email during checkout without completing the order, the checkout recovery service may send a reminder and discount offer when enabled. Contact us to request that reminders stop.
Necessary information may be handled by hosting, email, delivery and payment services involved in providing the store. Blockchain transfers have public transaction records outside our control.
Storage and security
Information is retained where needed for order support, business records and applicable obligations. We use access controls to limit administrative access. No online service can promise absolute security; do not send payment details or passwords by email.
Access, correction and complaints
Contact us to request access to or correction of your information, or to raise a privacy concern. We may verify your identity before responding and may need to retain information required for business records or applicable obligations.